Capacity

Reduce calls, emails, and tickets with Capacity’s customizable AI chatbot and Guided Conversations. Provide next-level support by allowing customers and teams to intuitively and effectively choose their own path

Your customers shouldn’t have to repeat themselves whenever their issue is escalated to a new level of support. They’ve made their case once, and once should be enough.

SMS and LiveChat empower your agents with chat history and support, so they can confidently pick up the conversation right where Capacity left off.

Wherever questions come in—SMS, email or chat—Capacity is there to answer on your team’s behalf. Deflect over 90% of tickets from your team with an AI Helpdesk.