Measure and compare your KPIs with global benchmarks and gain insights on what levers to pull to enhance employee experience, improve agent productivity, and achieve fast time-to-value with your ITSM
Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.